Satisfied or refunded
Upon receipt of your order, you have 14 days to return your order to us.
All complaints, requests for exchange or refund must be made by post to the following address:
So-Lunettes 16 Boulevard Victor 75015 Paris
Free delivery by colissimo 48h
Packages are generally shipped within 48 hours after receipt of your payment, if the product is in stock. Otherwise, depending on availability, the product is shipped within ten days. Regardless of the shipping method chosen, we provide you with a link that will allow you to track the delivery of your package online.
Shipping costs include packaging, handling and postage.
Packages are oversized and protected.
For orders over €49, delivery is free and is made by colissimo 48h.
For purchases under €49, the delivery price is €5.
Your order will be delivered within the delivery time frame provided by Colissimo.
At any time, using the parcel number provided to you by So-Lunettes (e.g.: 8V00300548899), you can track your parcel by connecting to the website www.laposte.fr/colissimo to find out where it is.